Campus Wi-Fi

The secure Wi-Fi network "eduroam" is available throughout the JKU campus.

We recommend using eduroam. The connection will be encrypted and you will be automatically logged in once you have set up the device.

Login to eduroam

You require a Wi-Fi capable device and an active eduroam account.

Secure wireless setup with CAT

We have prepared CAT instructions for the following systems:

Microsoft Windows 8 & Windows 10

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically. Click on it to download the installer.

Proceed through the installation until you are prompted to enter your user credentials.

Enter your JKU Username followed by @jku.at and your eduroam-password.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

The program configures eduroam on your device. If you have entered your credentials correctly then the connection will be established automatically.

Microsoft Windows 7

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically. Click on it to download the installer.

Proceed through the installation until you are prompted to enter your user credentials.

Enter your JKU Username followed by @jku.at and your eduroam-password.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g.. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

The program configures eduroam on your device. If you have entered your credentials correctly then the connection will be established automatically.

Apple macOS X

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically. Click on it to download the Config-profile.

Open the profile. Make sure it is for the JKU Linz, "Verified" and signed by the "GÉANT Vereniging". Continue with the installation of the profile.

Enter your JKU Username followed by @jku.at and your eduroam-password.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

You must authenticate yourself locally on your device. The profile will then be saved with your credentials and the connection will be established.

Apple iOS

If you have an (older) eduroam Profile installed, you should remove it before installing the new one (Settings → General → VPN & Device Management → eduroam → Remove Profile).

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically (in this case "Apple device"). Click the blue download button.

Your device will warn you, that you are downloading a configuration profile. You can click on "allow". Then you have to go to the settings app to finish the setup. Directly under your AppleID settings there is a new Item "Profile Downloaded".

Open the profile. Make sure it is for the JKU Linz, "Verified" and signed by the "GÉANT Vereniging". You may be prompted to enter the passcode for your device.

A notice will be displayed, that your username has to end with @jku.at . Tap on "next". You will see a warning, that the network traffic may be monitored. The JKU is not doing so, but we can't speak for all universities. Tap on Install. Enter your JKU Username, followed by @jku.at, and your eduroam-Password.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

A message confirming that the profile has been installed will then be displayed. If you have entered your credentials correctly the connection will be established automatically.

Android

It is advisable to remove any existing eduroam configurations: Settings → Wi-Fi → long-click (press and hold) eduroam → Remove network.

Note: To install a certificate on a device, it must be protected by a PIN. You will be notified of this by the app.

Android from version 8, especially version 10 or higher:

Install the App "geteduroam" from the Google Play Store. Uninstall the old "eduroam CAT", if you have installed it.

https://play.google.com/store/apps/details?id=app.eduroam.geteduroam

(Warning: do not install the geteduroam App after configured - the App needs to stay installed)

Open http://cat.eduroam.org in your Browser and choose Johannes Kepler University Linz (or surf directly to https://cat.eduroam.org/?idp=889). Click the blue Button for the Android profile - it will be opened in the geteduroam App. You can also open the App and search for "Kepler" to get the configuration for the JKU.

Enter your JKU Username followed by @jku.at and your eduroam-password.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Older Android Devices:

Install the app "eduroam CAT" from the Google Play Store.

https://play.google.com/store/apps/details?id=uk.ac.swansea.eduroamcat&hl=de

The correct app is supplied by the GÉANT Association.

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically. Click the blue Download button. If the Configuration Profile is not automatically opened in the eduroam CAT App, tap on "Install Configuration Profile".

The app then displays the configuration details. Tap on Install and confirm with Yes.

Now the app has all necessary settings to operate eduroam safely.

Switch to the "Install" tab and enter your JKU username followed by @jku.at and your eduroam-password .

Select "Install".

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

The eduroam network is successfully configured. The active connection will be displayed.

Linux

Open http://cat.eduroam.org, click the blue download button and select the Johannes Kepler University Linz (alternatively you can access https://cat.eduroam.org/?idp=889 directly).

Your operating system should be detected automatically. Click on it to download the config profile (in this case a shell script), and then run it.

The shell-script will ask for your username (to which you need to append @jku.at) and your eduroam-password and if available, will import the configuration into the Network Manager. Otherwise a wpa_supplicant.conf will be created. All important certificate credentials will be stored correctly.

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

An existing Network Manager should establish a connection. As an alternative you can start your wpa_supplicant with the new configuration.

Supported operating systems

Our JKU eduroam certificate is called "eduroam.jku.at" and was signed by TERENA and DigiCert. Your device may prompt you to trust the certificate.

To simplify the installation on your device helpful wizards are available at http://cat.eduroam.org. Choose JKU as the institution (already preselected when using this link) and the correct wizard for your operating system will be automatically selected. This is best practice recommended by Information Management and is detailed in the documentation. With help of the installation wizard your device will be configured safely and completely.

In case of sporadic problems with the wireless LAN, please ensure that you use a current driver version of your Wi-Fi adapters manufacturer.

If you have any questions or are unsure whether a certificate originates from JKU, please contact the Information Management Service Desk.

Service Desk

For your safety and the health and safety of others, please adhere to the following COVID-19 safety regulations. Maintain your distance of 2 meters. Wear a face mask. Enter one at a time. Thank you for your cooperation!

Information Management service portal

Please submit your inquiries via our IT service portal: help.jku.at/im-servicedesk

Contact Information Service Desk

servicedesk@jku.at
+43 732 2468 1111

Juridicum, J0051B

Service hours

Monday - Thursday
08:30 - 12:00 and 13:00 - 15:00

Friday
08:30 - 12:00

Eduroam at other universities

Your eduroam account not only works in the eduroam network of the Johannes Kepler University Linz, but also in the networks of other eduroam participants (e.g. at the University of Vienna, TU Munich, Universidad de Córdoba in Spain or Harvard University in the USA). Details about participating countries and institutions are available at the official eduroam website https://www.eduroam.org/.
Credentials provided by other participating organisations also work in the eduroam network of the Johannes Kepler University Linz.

Information for external eduroam users at the JKU

Make sure to have your eduroam set up by your own IT department before starting your journey! If your eduroam access already works at your home university, it should also work at the JKU without any further intervention.

Certificate details

If you want to install eduroam yourself on an unlisted device, you will find all relevant certificates listed below. A certificate will be presented to you during connection setup. Please ensure that the certificate matches the following fingerprints:

For devices that are unable to use eduroam or for guest accounts generated by the JKU, we provide the unencrypted guest network with the SSID "JKU".
Opening any HTTP address redirects you to the login page, allowing you to login with your JKU account or Wi-Fi guest account.

If the JKU login page does not open, you can enter one of the following addresses directly in the browser address line: http://login.jku.at http://neverssl.com http://captive.apple.com http://detectportal.firefox.com/success.txt

Login to eduroam

Secure wireless setup with CAT

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g.. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and studentsYour eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Supported operating systems

Information Management service portal

Contact Information Service Desk

Service hours

Eduroam at other universities

Information for external eduroam users at the JKU

Certificate details

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g.. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e. g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)

Employees and students
Your eduroam username consists of your JKU Username (ak- or k-number) appended with @jku.at , e.g. ak109999@jku.at or k0815471@jku.at. (Be aware that this is NOT a valid e-mail address!)