Activating the JKU account

The first step before you can use your JKU account is to activate it.

Step-by-step guide

  1. Go to and select "Activate account".
  2. Enter the following details in the appropriate fields
    1. JKU Username
    2. Surname
    3.  Activation code

      Students, prospective students & library users: Date of birth in YYYY-MM-DD format (e.g. 1972-12-05)

      Staff: Upon receiving your JKU Card in HR, you will also be given an information leaflet with further information.

      External partners: Your activation code will be sent to the email address provided.

  3. Activate
  4. Select "I agree".
  5. "Next"
  6. Enter a new password that is in compliance with the password guidelines.

We recommend to set up the mobile app authentication (instructions) to be able to reset your JKU Password yourself.