IM Knowledge Base
The information management team (or IM for short) is JKU’s central IT service provider and offers JKU’s staff, students and partners a variety of IT services.
Our services span from basic IT services such as network access, WiFi, email, file and printing services to complex applications for training and research. We operate and develop the KUSSS campus management system and provide high-performance computer infrastructure for research.
Have a question about JKU’s IT services? Enter your search term into the IM knowledge base search below.
Is your question not covered by the information available?
Please use our IT service portal to send a request to the information management team: help.jku.at/im-servicedesk
To get access to content for JKU staff, please log in using the log-in button at the top right.
Overview of IT systems
IT system | Description |
Kepler University Study Support System | |
Moodle | Moodle is an open-source e-learning tool that complements KUSSS functions. |
JKU website | General information about JKU |
Account self service | JKU Account/Password management |
Library | The library is your literary specialist resource for studying and research. |
IT-Services für Telearbeit
The following services are available to JKU staff outside the JKU campus network (without VPN):
JKU account
Your JKU account consists of your JKU username and JKU password. In order to use JKU's IT services, you'll need an active JKU account.
Printing
Printing and plotting services provided by the JKU.
Email & calendar
Information about email & calendar.
IT workplace
Everything about your IT workplace at the JKU.
Software
The JKU provides software for employees and students alike.
IT systems
This section contains detailed information on the JKU IT systems. Various IT systems (e.g. eWork, Intrexx, ESS, SAP) are exclusively available to JKU employees logged in with their JKU account.
IT security
Information around the topic of IT security.
AV Systems
These pages contain information about AV systems deployed in auditoriums.
Even though the technical infrastructure backing the AV systems is managed by IM, the day-to-day coordination is done by Veranstaltungsmanagment.
Network access
The JKU offers all students and staff Wi-Fi access as well as basic network services.
Server
Information about server hosting, TLS/SSL certificates and scientific computing.
u:book
Devices - such as laptops, tablets, convertibles and more - can be purchased by members of the Austrian education system during the 4-week sales window at the beginning of each semester.
Contact